Special orders receive top priority and are given prompt attention.
While larger items like bows may not always be readily available, many special order items are consistently kept in stock.
The general turnaround time for special orders is a minimum of 8 weeks, depending on the lead times set by the manufacturer.
Certain bows, such as compound bows, olympic recurve risers and limbs as well as traditional recurve bows, are exclusively made to order directly from the manufacturer if "special order" is indicated. They cannot be cancelled or refunded if special ordering.
We strive to meet the deadlines mentioned above and make every effort to do so. Due to extreme lack of availability and stock within the Archery industry, lead times are only estimates.
Cancelling special order items depends on the product type. For those that can be cancelled, the following fee's may apply.
- A 5 percent restocking fee will be charged if the order has been fulfilled.
- A 2.5 percent admin fee will apply to backorders cancelled within 8 weeks.
Some products such as custom made, made-to-order or special order bows cannot be cancelled. Many of these items are brought in from overseas or made specially by the manufacturer upon an order being placed.